Description
The Xiaomi Robot Vacuum Mop S20+ offers an upgraded cleaning experience with its 6000Pa powerful suction fan blower, making it highly effective at picking up dirt, hair, and fine dust from even the smallest floor gaps. This impressive suction power ensures a deep clean that leaves your home spotless. Whether it's daily dust or tougher messes, the S20+ is built to handle a variety of surfaces with ease. Its combination of vacuuming and mopping capabilities makes it versatile for any cleaning task.
One of the standout features of the S20+ is its dual rotating mop pads, designed to simulate the pressure of manual mopping. This feature is especially useful for efficiently removing stubborn stains like coffee spills or mud, ensuring floors are left clean and polished. The vacuum offers four vacuum-mop modes and four suction speeds, allowing users to customize their cleaning routine based on their specific needs, from light dusting to more thorough deep cleaning.
The S20+ excels in navigation and obstacle avoidance, thanks to its advanced edge laser sensors and obstacle avoidance system. These features allow the device to smoothly maneuver around furniture and obstacles of various shapes and sizes, ensuring no area is left untouched. Additionally, the ultrasonic sensor detects carpets and automatically raises the mop pads to avoid wetting them. In Carpet Boost mode, the vacuum automatically increases suction for effective dust removal, giving your carpets a thorough clean without any effort on your part.
With a large 5200mAh battery, the Xiaomi Robot Vacuum Mop S20+ can run for up to 170 minutes, making it ideal for cleaning larger spaces. Its cutting-edge laser navigation system scans and maps your home, creating efficient cleaning routes for worry-free operation. Through the Xiaomi Home app, you can remotely control cleaning tasks, schedule cleaning times, and even set restricted areas, all from your phone. The S20+ offers seamless integration with Amazon Alexa and Google Assistant, allowing you to control your smart vacuum with voice commands for added convenience.
FEATURES:
- 6000Pa Powerful Suction: Effectively removes dust and hair from floors.
- LDS Laser Navigation: Provides accurate home mapping and efficient cleaning routes.
- Dual-pad mopping: Ideal for improved stain removal.
- Smart Cleaning: Precise laser-guided edge vacuuming and mopping.
- Obstacle Avoidance and Smart Carpet Detection: Mop pad automatically raises to avoid carpets.
- 5200mAh Battery: Allows for up to 170 mins of continuous cleaning.
- Remote Control & Voice Commands: Operable via the Mi Home/Xiaomi Home app or through Amazon Alexa and Google Assistant.
- 2-in-1 Design: Combines a 450ml dustbin and a 290ml water tank, reducing frequent emptying and refilling.
SPECIFICATIONS:
- Navigation System: LDS Laser Navigation
- Avoidance Feature: Obstacle Avoidance
- Mopping Support: Dual Mopping
- Suction Power: 6000Pa
- Battery Capacity: 5200mAh (nominal capacity)
- Rated Power: 55W
- Dustbin Capacity: 450ml
- Water Tank Capacity: 290ml
- Application Control Support:
- Mi Home/Xiaomi Home app
- Amazon Alexa
- Google Assistant
- Application Features:
- Track Cleaning Progress
- Selected Room Cleaning
- Zoned Cleaning
- Virtual Wall
- Multi-floor Maps
- Charging Dock Dimensions: 13 x 12.6 x 9.4 cm
- Product Dimensions: ∅35 x 9.7 cm
- Product Weight: 3800g
WHAT'S IN THE BOX:
- Xiaomi Robot Vacuum S20+ - White x 1
- Charging dock x1
- Main brush x 1 (pre-installed)
- Main brush cover x 1 (pre-installed)
- Dust compartment x1 (pre-installed)
- Water tank x1 (pre-installed)
- Mop pad x2 (pre-installed on mop holder)
- Side brush x 1
- Mop pad holder x2
- Cord set x1
- Quick start guide x1
- User manual x1
Payment methods

Refund Policy
Returns Policy
Returns:
If a client is not satisfied with a purchase, it can be returned within seven days of the delivery for a full refund, less the shipping costs. Full refunds will only be issued if products are returned unopened and with all packaging and any other materials that were part of the original purchase. The following restriction will apply for returns:
- Should an opened product be returned, a 20% re-stocking fee will be charged, provided that all the original packaging and all materials are provided with it.
- Please note that we as Raion Connect (PTY) Ltd will not accept any items back for credit or replacement if the packaging is not complete, this includes and is not limited to boxes, documentation, cables, accessories, etc
- Goods returned in opened packaging need to be returned in a condition that is fit for resale. Software and consumables can only be returned if they have not been opened.
- Certain hardware items and all custom/special orders may only be returned for replacement and not for refund and will incur a 20% handling fee.
- Electronic license cannot be returned, therefore client need to ensure they are purchasing the correct item before concluding the transaction, if further information is required around the item, please contact us on shop@raioncx.co.za.
- All products being shipped back to Raion Connect should be carefully packed in protective materials where necessary. The package should have the order number and return address clearly marked.
- Should a product be damaged while being shipped to our offices; Raion Connect will not be liable for the damages. It is recommended to insure any items that you send to us.
Replacements:
All products sold by Raion Connect (PTY) Ltd are covered under our 7 day guarantee against defects. Items may be returned for refund or replacement subject to manufacturer and/or Raion Connect (PTY) Ltd restrictions.
Defective items may be returned for refund or replacement subject to the following restrictions:
- All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories.
- Software is non-refundable unless returned unopened in their original packaging with documentation. Where the license key is exposed on software packages we will not accept the return of these packages.
- All returns must be shipped freight prepaid.
- Any returns found to be non-defective are subject to a restocking fee of 15% and all non-product related fees (shipping, transaction and insurance) are not refundable.
- Delivery fees will not be refunded for returns or for collecting of faulty items
- The manufacturer warranty will not apply if the product shows evidence of:
- impact, sand, liquid or moisture damage
- dropping, mishandling, or tampering
- battery or chemical corrosion
- damage caused by connected equipment
- use contrary to the applicable instruction manual
- wrong configuration of equipment
- Unaccredited third party repairs, configuration or maintenance on equipment.
- Modification of any parts or enhancement not approved by the manufacturer
Stock availability
- We are not a stock holding company and the stock availability for some of the items shown on our eCommerce site are from lists that are imported every morning or when available from suppliers.
- Stock quantities are thus a reflection of the previous days stock count at close of business.
- Although we will try our utmost to keep stock availability up to date we cannot be held responsible if a product becomes out of stock with our suppliers but our site still shows availability.
- A lot of the products on our eCommerce site shows "Limited Availability". For these products we are not sure of the availability of stock from our suppliers and will need to revert to you are the delivery ETA.
Shipping
- Shipping costs are calculated on the volumetric weight.
- Couriers don’t give an exact time of day for the delivery but will deliver between 8am and 5pm, Monday to Friday.
- No Deliveries will take place on weekends or public holidays
- Deliveries are made via courier (Door to Door)
- The couriers require someone to be at the address provided to accept the delivery otherwise the goods will be returned and this will delay you receiving your goods on time.
- Provide contact numbers and contact persons receiving the goods
- No deliveries to a Postal Box
- Delivery ETA’s depend on stock availability but you will be informed if the item you require is out of stock and may take longer than the above lead times.
- Orders are processed from when the payment is received and reflects in our account.
- We do not deliver outside of South Africa, but you may arrange for a courier service to collect from us or an appointed collection point when the goods have been invoiced and ready for collection.
- Orders placed on weekends or public holidays are processed the following business day.
- Raion Connect reserve the right to part ship goods on all orders to the customer and to invoice each shipment separately, unless otherwise stipulated by the customer. This is to make sure that the customer receive their stock in a fast and efficient manner..
