Description
Open-ear design | ENC HD calls | 24h playtime | Bluetooth 5.4.
Quick Specs
- Utilise Bluetooth 5.4 for a robust and fast wireless signal.
- Maintain stable sync for media consumption with 80ms low latency.
- Connect seamlessly to two devices simultaneously for efficiency.
- Control playback and calls using simple, intuitive tap controls.
- Enjoy universal connectivity across Windows, iOS, and Android platforms.
The truth of open-ear audio: Uncompromised awareness.
This device is forged for the individual who moves through the world without pausing their connection to information or entertainment. It is not for the hermit seeking absolute sonic isolation; it is for the vigilant professional, the urban commuter, and the aware athlete. The architecture of these open-ear earbuds ensures you hear your music, podcasts, or calls while remaining fully conscious of surrounding traffic, announcements, or conversations. Experience freedom without sacrificing safety.
Eliminating the latency lie with Bluetooth 5.4 earbuds
Many wireless peripherals promise synchronisation but deliver a jarring delay between sound and image. The HiTune S5 addresses this common failing directly. With a certified 80ms low latency, audio and video remain locked together, ensuring that gaming sessions are responsive and streamed films maintain their intended rhythm. This performance is achieved through the robust standard of the Bluetooth 5.4 earbuds, offering superior digital signal transfer and stability, which is crucial for reliable connections across the region.
Mastering connection discipline with open-ear earbuds
The modern user manages multiple tools: a work smartphone, a personal tablet, or a laptop for media. We eliminate the ritual of constant disconnecting and reconnecting. The dual-connection capability allows these open-ear earbuds to maintain pairing with two separate devices concurrently. Switch your attention from a conference call on your laptop to an incoming call on your mobile without touching a setting; the technology serves your flow, powered by stable Bluetooth 5.4 earbuds.
The commitment to lasting quality
UGreen commits to durability not through flowery promises, but through reliable engineering. The foundation of this design rests on Bluetooth 5.4, a standard chosen for its stability and reduced power draw, leading to reliable daily function. These open-ear earbuds are designed to integrate into your routine for the long term, offering superior connection discipline to all users seeking dependable wireless audio.
Features
- Maintain situational awareness at all times by keeping your ear canals open to ambient sounds, ideal for navigating an active lifestyle.
- Instantly switch between two paired sources, such as a mobile phone and a computer, without manual re-pairing, thanks to advanced connectivity.
- Experience superior digital signal transfer using the latest Bluetooth 5.4 standard for enhanced stability and range.
- Enjoy visual media without distraction due to the low latency mode that locks audio precisely to video frames.
- Manage your entire session—answering, rejecting, pausing, skipping tracks, and engaging your voice assistant—with simple, defined taps on the open-ear earbuds.
- Wake up your device's native voice assistant quickly with a precise double-tap on the left earbud.
- Control playback flow by pressing the left earbud once for previous tracks, or the right earbud for the next track, ensuring seamless control.
Specifications
- Bluetooth version: 5.4 – fast, stable wireless connection
- Audio latency: 80ms low latency for synced audio and video
- Drivers: 12mm silicone for clear, rich sound
- Call quality: ENC HD call noise reduction for clear conversations
- Battery life: Up to 24 hours total playback with charging case
- Water resistance: IPX5 – sweat and splash resistant
- Connectivity: Dual-device pairing – connect to two devices simultaneously
- Compatibility: Windows, iOS, Android
- Design: Open-ear, ergonomic ear-clip design for comfort and secure fit
- Controls:
- Music/Game: Double-tap right earbud
- Play/Pause: Single-tap left or right earbud
- Previous track: Long press left earbud for 1 second
- Next track: Long press right earbud for 1 second
- Answer/Hang up: Double-tap left or right earbud
- Reject call: Long press left or right earbud for 1 second
- Wake voice assistant: Double-tap left earbud
- One-click pairing and reset: Press and hold for 3s to connect, 10s to reset
What's in the Box
- 1x UGreen HiTune S5 Open-Ear TWS Earbuds–Black
- 1x Charging Case
- 1x Type-C Charging Cable
- 1x User Manual
Why UGreen
UGreen stands as a recognized engineer of connectivity across the South African market. Our focus remains on delivering specifications that translate directly into functional advantage for the end-user, ensuring that stability, compatibility, and control—especially via advanced standards like Bluetooth 5.4—are built into the core of the hardware, offering reliable tools like these Bluetooth 5.4 earbuds for a demanding digital landscape.
Payment methods
Refund Policy
Returns Policy
Returns:
If a client is not satisfied with a purchase, it can be returned within seven days of the delivery for a full refund, less the shipping costs. Full refunds will only be issued if products are returned unopened and with all packaging and any other materials that were part of the original purchase. The following restriction will apply for returns:
- Should an opened product be returned, a 20% re-stocking fee will be charged, provided that all the original packaging and all materials are provided with it.
- Please note that we as Raion Connect (PTY) Ltd will not accept any items back for credit or replacement if the packaging is not complete, this includes and is not limited to boxes, documentation, cables, accessories, etc
- Goods returned in opened packaging need to be returned in a condition that is fit for resale. Software and consumables can only be returned if they have not been opened.
- Certain hardware items and all custom/special orders may only be returned for replacement and not for refund and will incur a 20% handling fee.
- Electronic license cannot be returned, therefore client need to ensure they are purchasing the correct item before concluding the transaction, if further information is required around the item, please contact us on shop@raioncx.co.za.
- All products being shipped back to Raion Connect should be carefully packed in protective materials where necessary. The package should have the order number and return address clearly marked.
- Should a product be damaged while being shipped to our offices; Raion Connect will not be liable for the damages. It is recommended to insure any items that you send to us.
Replacements:
All products sold by Raion Connect (PTY) Ltd are covered under our 7 day guarantee against defects. Items may be returned for refund or replacement subject to manufacturer and/or Raion Connect (PTY) Ltd restrictions.
Defective items may be returned for refund or replacement subject to the following restrictions:
- All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories.
- Software is non-refundable unless returned unopened in their original packaging with documentation. Where the license key is exposed on software packages we will not accept the return of these packages.
- All returns must be shipped freight prepaid.
- Any returns found to be non-defective are subject to a restocking fee of 15% and all non-product related fees (shipping, transaction and insurance) are not refundable.
- Delivery fees will not be refunded for returns or for collecting of faulty items
- The manufacturer warranty will not apply if the product shows evidence of:
- impact, sand, liquid or moisture damage
- dropping, mishandling, or tampering
- battery or chemical corrosion
- damage caused by connected equipment
- use contrary to the applicable instruction manual
- wrong configuration of equipment
- Unaccredited third party repairs, configuration or maintenance on equipment.
- Modification of any parts or enhancement not approved by the manufacturer
Stock availability
- We are not a stock holding company and the stock availability for some of the items shown on our eCommerce site are from lists that are imported every morning or when available from suppliers.
- Stock quantities are thus a reflection of the previous days stock count at close of business.
- Although we will try our utmost to keep stock availability up to date we cannot be held responsible if a product becomes out of stock with our suppliers but our site still shows availability.
- A lot of the products on our eCommerce site shows "Limited Availability". For these products we are not sure of the availability of stock from our suppliers and will need to revert to you are the delivery ETA.
Shipping
- Shipping costs are calculated on the volumetric weight.
- Couriers don’t give an exact time of day for the delivery but will deliver between 8am and 5pm, Monday to Friday.
- No Deliveries will take place on weekends or public holidays
- Deliveries are made via courier (Door to Door)
- The couriers require someone to be at the address provided to accept the delivery otherwise the goods will be returned and this will delay you receiving your goods on time.
- Provide contact numbers and contact persons receiving the goods
- No deliveries to a Postal Box
- Delivery ETA’s depend on stock availability but you will be informed if the item you require is out of stock and may take longer than the above lead times.
- Orders are processed from when the payment is received and reflects in our account.
- We do not deliver outside of South Africa, but you may arrange for a courier service to collect from us or an appointed collection point when the goods have been invoiced and ready for collection.
- Orders placed on weekends or public holidays are processed the following business day.
- Raion Connect reserve the right to part ship goods on all orders to the customer and to invoice each shipment separately, unless otherwise stipulated by the customer. This is to make sure that the customer receive their stock in a fast and efficient manner..